In the Know E-Newletter

In The Know is our monthly e-newsletter designed for street level businesses to keep you appraised of upcoming events and opportunities in Downtown. Occasionally, we also send special alerts.

Please click here for up to date Downtown construction information and updates including information on paving and milling

Holiday Information

Be sure to visit for complete details about holiday happenings in Downtown Pittsburgh including the People’s Gas Holiday MarketTM !

In an effort to keep Downtown bright and welcoming during the holiday season, we are encouraging street facing businesses to keep their lights on past typical store hours (until 11:00 p.m. through the holiday season).

Keep Your Sidewalks Clear this Winter: Removal of Snow and IcePlease remember to keep your sidewalks clear of snow and ice this winter season per City Code:

“Every tenant, occupant or owner having the care or charge of any land or building fronting on any street in the city, where there is a sidewalk paved with concrete, brick, stone or other material shall, within twenty-four (24) hours after the fall of any snow or sleet, or the accumulation of ice caused by freezing rainfall, cause the same to be removed from the sidewalk.”

In addition, as winter weather approaches, consider using Magnesium Chloride or Calcium Magnesium Acetate to deice the sidewalks in front of your business/ property.  Standard rock salt is highly destructive to trees and to the materials used for sidewalks and building foundations.  While cheaper, it takes more rock salt to effectively deice the same area as Magnesium Chloride or Calcium Magnesium Acetate, and rock salt is only effective in temperatures 20 degrees and warmer.

For a summary on deicing agents, and sidewalk and tree care, please visit this site.

New 2017 Downtown Shopping Guide

Check out our newly updated Shopping Guide for Downtown retail here. If your business would like copies of this guide, please contact Caitlin Fadgen or 412-325-0157 to arrange a pick up.

Holiday Shopping in Downtown Pittsburgh

This year, the Pittsburgh Downtown Partnership offered a unique holiday advertising opportunity to local Downtown small businesses. This cooperative advertising opportunity was a part of a four page insert featured in the Pittsburgh Post-Gazette that debuted on Thanksgiving Day, November 23. Click here to view the page of ads. In addition to the colorful ads from the eight local Downtown businesses that took advantage of this low-cost advertising opportunity, the insert also included a feature about shopping in Downtown as well as information about holiday activities occurring throughout the season in Downtown Pittsburgh.

The Pittsburgh Downtown Partnership received positive sentiments from the businesses involved in the retail advertising section of the insert, including some thoughtful insight and kind words from Douglas Edwards of Grateful Doug’s (412 1st Avenue): “I think it will give us great exposure and awareness of our existence to the people that don’t get our Facebook Ads!” He also exclaimed, “Your organization has been so helpful in getting our little store off the ground. We really appreciate all of your help! Always Grateful!” 

The Pittsburgh Downtown Partnership is thankful for the small businesses that make up the heart of Downtown Pittsburgh. The Pittsburgh Downtown Partnership anticipates offering this advertising opportunity to local Downtown small businesses again next year. In addition to Grateful Doug’s, we would like to acknowledge and promote the other small business that participated including: Amazing Books & RecordsBoutique La PasserelleBrooks DiamondsCarl W. Herrmann FursSpecialty LuggageSteel City Clothing, and St. Moritz Chocolatier.

The insert effectively reached nearly 200,000 annual subscribers to the Pittsburgh Post-Gazette and is currently made available to the public at local Downtown hot spots including the People’s Gas Holiday Market. Be sure to pick up your copy of the insert today so that you know where to go for everyone on your holiday shopping list!

Highmark First Night Pittsburgh

December 31, 6:00 p.m. – midnight
This year’s celebration is the 24th annual and the 15th year as a production of the Pittsburgh Cultural Trust. Highmark First Night Pittsburgh will activate the 14-block Cultural District with 100 events at 30 venues. The arts-focused festivities ramp up at 8:00 p.m. with the signature First Night Parade. Including music, dance, comedy and theater performances.

Riverfront Zoning Open Houses

You have likely heard about the City’s efforts to update riverfront zoning code. For many years, Pittsburgh’s riverfronts were used mostly for industry. With today’s modern mix of recreation, housing, business, entertainment and industry, proposed zoning updates aim to more accurately serve a multitude of riverfront uses.

City Planning is hosting several upcoming public open houses for you to learn more about the proposed zoning updates. For more information and to RSVP, please visit the project website at The information presented will be the same at each meeting.

Open House #1
Tuesday, December 12
SouthSide Works, 6:00 – 8:00 p.m.
517 S. 27th Street [map] (former Sharper Image storefront)
Presentation at 6:30 p.m.

Open House #2
Wednesday, December 13
Downtown, 9:00 a.m. – 4:00 p.m.
Pittsburgh Cultural Trust, 805 Liberty Avenue [map]
Presentations at 10:00 am, 12:30 p.m., 2:30 p.m.

Open House #3
Thursday, December 14
North Shore, 6:00 – 8:00 p.m.
Carnegie Science Center [map]
Presentation at 6:30 p.m.

511 Travel Information to Go and PennDot Winter Services

New this winter, the public can view a color-coded map of when each of the nearly 40,000 miles of state-maintained roadway was last plowed by visiting the plow trucks section. This new technology uses department-owned and rented plow trucks to send a cellular signal showing truck locations. The department has compiled its information about winter services and winter-driving resources for motorists at The site also has a complete winter guide with detailed information about winter services in each of PennDOT’s 11 engineering districts.

City of Pittsburgh’s 311 Response Center
Remember, you can contact the City of Pittsburgh’s 311 Response Centerwith any non-emergency City of Pittsburgh concerns or questions.

Business Opportunities

Are you looking for new and innovative ways for your business to give back to Pittsburgh communities? If so, consider joining involveMINT this holiday season.

InvolveMINT partners with your business to support volunteers who serve our Pittsburgh neighborhoods. Our user-friendly mobile application gives volunteers credits that can be exchanged at businesses for discounts on products or services. These volunteers (new customers) come directly to your business to redeem their credits, while bringing additional patrons, making additional purchases, and creating social media buzz for your business!  You can choose what deals to offer, and it’s completely FREE to participate! If you are interested in becoming a partner, please contact or visit

Asking for Change, More Than Just Coins Campaign

The Pittsburgh Downtown Partnership has been working with the Downtown Ministerium (a consorti-um of five Downtown Churches and additional social service agencies) to develop “Asking For Change” a campaign aimed at supporting the walk-in-ministry work performed by these churches.

Daily, these churches provide a variety of services to individuals who are homeless or experiencing crises. These services include emergency food, crisis counseling, transportation assistance, referrals to social service agencies, and more.

There are many concerned people in Downtown who want to provide assistance to people in need. The “Asking For Change” campaign will encourage people to make immediate donations, by text which will support the emergency services provided by the Ministerium. Visit this linkto see more details about the campaign.

If you are interested in participating, contact Caitlin Fadgen or call 412-325-0157.

Upcoming Events

Creative Clash Holiday Mixer with Wigle Whiskey: Omni William Penn Hotel, Wigle Tasting Room – December 12
ACA Webinar: Intelligently Investing in Artificial Intelligence: Innovation Works – December 13
Using an Industrial Serger for Fashion & Product Design: Chatham University Eastside – December 14

Free Webinars:
Are You Paying Your Employees Correctly? – December 14
Simplifying Social Media for Solopreneurs – December 19
20 Things No One Tells Millennials About Entrepreneurship – December 28

Upcoming Events, Large Conventions, and Conferences 
Play it Forward Pittsburgh: David L. Lawrence Convention Center – December 16
Pittsburgh RV Show: David L. Lawrence Convention Center – January 6-14

PPG Paints Arena
Casting Crowns and For King & Country:  December 15
Trans-Siberian Orchestra: December 22
Harlem Globetrotters: December 26
WWE Holiday Tour: December 28
Three Rivers Classic: Men’s College Hockey Tournament: December 29-30

Pittsburgh Steelers Home Game Schedule

Pittsburgh Penguins Home Game Schedule

Pitt Panthers Home Game Schedule

Resources from the Department of Permits, Licenses, and Inspections

Looking for information from the City of Pittsburgh Department of Permits, Licenses, and Inspections? Sign up for the monthly PLI Newsletter or attend a PLI Community Forum to be in the know of updates from the department. Forums are held the second Wednesday of every month from 9:00 a.m. to 10:00 a.m. in the first floor conference room of the Civic Building, 200 Ross Street.

Downtown Made Easy Guide

Downtown Shopping Guide

State of Downtown Pittsburgh Report

Downtown Map

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